Central Syslog repository
Keep your SBC logs in one place, subject to your subscribed capacity and retention policy.
Visibility into your SIP communications
Centralize SBC information, discover what happened and simplify operations and support.
What can you evaluate?
Select the objectives that interest you in the application. You do not need to know all the technical details in advance.
CDR repository and search
Review call records, participants, duration and outcomes based on the information sent by the SBC.
Metrics history and charts
Explore trends in available metrics and their prepared summaries.
Browse, search and filter Syslogs
Explore records by device, date, severity, text and SIP filters.
Visualize SIP dialog flows
Follow a call’s signaling and inspect its messages to investigate failures or unexpected behavior.
Monitor SBC status and active sessions
View information available through the REST API with a configurable refresh interval.
Receive alerts and email notifications
Configure recipients and available criteria to learn about relevant incidents and recoveries.
Manage multiple devices and companies
Organize devices and user access by company and channel partner, with the appropriate permissions.
Simplify troubleshooting and technical support
Use records, flows and reports to document issues and collaborate on their analysis.
For companies and channel partners
Companies can evaluate their own equipment. Channel partners can evaluate their own or customers’ equipment and explore managing multiple companies.
Scope of this release
The initial release focuses on Ingate SBCs. Data availability depends on the device version, permissions, configuration and connectivity. Other brands are planned but are not yet offered as supported.
SIP flows depend on the signaling available in the records; they are not audio recordings. Live HEP capture and AI assistance are not part of this initial offering.
How to get started
Submit a company or channel partner application, specify the equipment and trial objectives, and await review by Educronix. Submitting the application does not create an account or modify the SBC.